Make a Difference
Tuesday, September 22, 2009 at 12:52PM Voicemail is something everyone takes for granted, but not everyone fully understands all the options available to them. For Asterisk users, here's a simple little cheat sheet I created for flushing out most of the options that voicemail offers. Suitable for training and small enough to tuck under the phone. (Click to download pdf)
Thursday, August 6, 2009 at 12:35PM This a quick customization to have callers hear VM instructions when voicemail is set to no-msg. Suppose you just want Allison to quickly give instructions to leave a voicemail when you can't get to a call. No extension announcement (which can confuse callers dialing into extensions tied to incoming DID's, or residential environments), and no abrupt beep for callers to immediately deal with leaving a message. Just a nice and easy "please leave a message after the tone..." transition into voicemail. Well, setting the voicemail setting to no-msg in the ring group or extension in FreePBX, and a couple minutes under the hood is all you need.
